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Panasonic Aquarea - K Series T-CAP Heat Pump Installation - Shropshire 2025

Panasonic Air Source Heat Pump Installation Shropshire

A recently installed Panasonic Aquarea K Series Air Source Heat Pump in rural Shropshire 2025. 


The new system replaces an old oil fired boiler therefore upgrading our Client's Home to a more healthier environment with a significantly lower carbon footprint.


Proudly, this project originated from recommendations from an existing Client whom also has a Panasonic Aquarea Heat Pump which we installed in 2024. 


An initial site visit had been arranged to meet with our Client to evaluate the practicalities of having an air source heat pump installed within the property. One of the important factors is that our Client could not have the unit close to the House as there was no practical location for the heat pump to be installed. One location was too close to the neighbouring farm land fence and the other location did not offer the correct clearances and the heat pump would face directly into potential strong winds so neither option was suitable. The garden to the rear of the property had a slight upward gradient and looked as though it had the potential but the type of air source heat pump would be the crucial factor in this scenario as the suggested location would be approximately 8 meters away from the House. A hydraulically split air source heat pump would have needed a trench in which pre-insulated 35mm equivalent pipes would need to be laid in. Upon reaching the House, the 35mm pipes would need to convert to copper pipe and then be surface mounted to where it would route up the external wall, through into the loft space and then down into the airing cupboard. On this project that approach had no appeal due to cost, a more simplistic approach was required to make this project seamless. The refrigerant split Panasonic Aquarea K Series offered the best solution as it would mean we could come up with a solution that would have the unit sited in a location 8m away from the House, a trench with a ducting could house and protect the pre-insulted 1/4" and 1/2" refrigerant copper pipes and power cable, as the pipes reach the House we could use surface mounted trunking to neatly house the pre-insulated refrigerant pipes, the trunking would route the pipes into the large loft space where the Panasonic Bi Bloc would be mounted on the gable, from the Bi Bloc the Secondary Space Heating Flow and Return copper pipes would pass down into the airing cupboard to supply the 3 Port Valve and the DHW Cylinder. Although this was the most suitable solution we knew that some groundwork preparation would be needed and we knew some form of a wind barrier would certainly be a necessity to ensure the heat pump performance wasn't affected by any strong winds. 
Air Source Heat Pump Installation Shropshire

Following a number of discussions with our regional Panasonic Representative and our Local supplier, Farr & Harris regarding the suggested Refrigerant Split options a second visit to site was arranged to obtain all of the essential measurements and other important information and a full room by room heat loss calculation was conducted with that data. It was determined that the Panasonic Aquarea K Series 12 kW T-CAP with a Panasonic Bi Bloc would be ideally suited for this project. The Bi Bloc houses all of the Hydraulic System Components within it. It also houses a 6 kW Backup Heater. Due to the airing cupboard being too small to house a Panasonic All in One Tank or standard size cylinder, the Slimline Joule 200L High Gain cylinder with 3m Coil would be the proposed solution for the Domestic Hot Water. As the Space Heating was 1 Zone of Radiators the Panasonic Controller could be mounted in the Hallway and used as a thermostat to control the Heating. A competitive Estimate was provided for our Client and with Client Consent the application for the Boiler Upgrade Scheme grant was also submitted which was approved a matter of days later. Our Client approved the Estimate and gave consent for the project to proceed. We would now confirm and schedule a start date. 



9 and 12 kW K Series Unit can be installed up to 30m away from the Bi Bloc

Smaller K Series Units can be installed up to 50m away from the Bi Bloc


Air Source Heat Pump Installation

There were more tasks involved in this project by comparison to other projects so it would need to be organised in such a way to keep disruption to a minimum and to leave the existing system in play until absolutely necessary to power down and drain down. 


It was determined that the garden groundwork would be done first so not to disturb our Clients daily routine and leave the existing heating on. We had the concrete base for the heat pump to be made and we also had to prepare the Concrete bases for the Composite Fence posts. Shovels at the ready, there's much digging to do!


The base for the heat pump was 600 x 1400mm and 7 inches thick. We used Concrete and rebar to form it. The fence post bases needed to be 600mm deep. The fence posts would be secured with four 150mm Thunderbolts per post.


To make provisions for the condensation waste water generated by the heat pump we would form a trench around the base which we would stone with decorative chippings. A trench that would accommodate the ducting for the refrigerant pipes would be prepared. As part of that initial fix a coil of pre-insulated dual 1/4" and 1/2" refrigerant pipe would be fed through the ducting and terminated a sealed in a location from which we could connect to it once the piping up began. 


We were able to coordinate the Electrical supplies to be installed by the Electrician without any disturbance to the existing system. The electrician had installed a separate mini consumer unit and rotary isolator switches for the new system which we could then wire from. 


Panasonic Heat Pump Installation Shropshire

It would be day four of the project before the system could be flushed and drained down. Each day of the project we had updated our Client on the stages we were at and what to expect for the next day and so forth so on the day of flushing and draining down the system our Client was well informed and had also been keeping busy baking the best Rock Cakes I've ever tasted. 


As it had been cold that week we wanted to get some heat back into the house and worked on Saturday to get the new system up and running. We would then return on the Monday to do the final tasks. 



Upon completion of the new system a full demonstration of the use of controls were shown. Our Client downloaded the Panasonic Comfort Cloud App so controlling the system from a smartphone could be done seamlessly and with Client consent the new system was registered on the Panasonic Service cloud which offers great peace of mind for Clients as the new system can be remotely monitored by Panasonic Technical and Installation Company for performance and future maintenance. This is a free of charge service offered by Panasonic. Also the Panasonic Equipment has a 7 Year Warranty.

A full Handover Pack has been issued for our Client which included:

MCS Certificate

Insurance Backed Workmanship Guarantee

Building Compliance Certificate

7 Year Panasonic Warranty

Electrical Grid DNO Letter

Building Compliance Certificate for the Electrical Aspects

Electrical Certificate for the Electrical Aspects

User Guide and other applicable documentation.


We are really happy for our Client with the outcome of this project. It has been a thoroughly enjoyable project and we have received such fantastic hospitality and we are sincerely grateful for our Clients valued custom. Recognition of such amazing baking skills must also be noted, surely we have eaten some of the best Rock Cakes and Lemon Madeleine's for which we thank our Client sincerely.



This project was completed with the greatly appreciated assistance from SPL Plumbing and Heating. Sean has a fantastic work ethic and exceptional workmanship skills and we have worked together on various recent projects.

To keep logistics seamless Farr & Harris have played an exceptional role.


To discover a little more about the Panasonic Service Cloud visit here

https://youtu.be/GaY04qJSm-E?feature=shared

To Discover more about the Panasonic Aquarea K and L Series units visit here https://youtu.be/8bfFhEQRuaw?feature=shared


If you have a project and would like to discuss your requirements with us please get in touch here Panasonic Air Source Heat Pumps Shropshire

Panasonic Aquarea K Series Range

Heat Pump Defrost Cycles

The video below gives a brief example or an introduction to a defrost cycle. Heat pumps will naturally carry out a defrost cycle when the outdoor ambient temperatures are quite low. To defrost the heat pump uses heat from the system to quickly de-ice and resume normal operation. In some instances during winter this can occur a few times a day but in many instances it goes un-noticed.

Hope this is helpful

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